以下是一些与客户保持联系的其他方法:

- 没有什么比面对面交流更好的了,视频交流是次佳选择! 与客户交谈时, 除非屏幕共享非常重要, the video should be on because this offers a more personal connection and can help prevent miscommunications with your customers.

- 另一个利用视频交流的好方法是举办虚拟活动. 事件表明贵公司重视客户的工作和利益. 建立客户关系需要时间, 但如果你努力了, 你肯定会看到人际关系蓬勃发展!

- Some customers won’t give feedback until they’re asked, so make sure you consistently ask. This opens a line of communication and helps them feel comfortable sharing their thoughts. Offering the option to anonymously give feedback can help give customers a sense of control and make them feel valued without having to identify themselves, 特别是如果他们的反馈是更具批判性的,或者是从建设性的批评观点出发的.

- Simply going above and beyond will always improve and maintain the connection with your customer and increase their perception and loyalty to your business. 让你的客户感到被重视和欣赏. Hold a customer appreciation week, or other event that tells them just how much they mean to you.

- 跟进以赢得客户的赞赏. This communicates to them that they matter and it also can help identify any poor customer experiences.

- 通过脸谱网、Instagram或Twitter等社交媒体保持联系 通过持续发布或及时回应评论和帖子, replying to 直接 messages can be an effective way to stay engaged and in front of your customers.

- Do not underestimate the benefits of sending an email or giving your customer a telephone call to check in! 打电话可以传达个人的关注. Sending a personal email can go a long way in connecting with individual customers and can be a productive way to keep contact with your customers as well.

话虽如此, 与客户保持联系, 即使在一个充斥着屏幕的世界里,也会显得势不可挡、充满挑战, 但值得庆幸的是,随着技术的不断发展, 我们可以欣赏用来保持这些联系的工具!